Data Privacy Policy

This privacy policy establishes how personal data provided by a DATA SUBJECT are managed. This policy is expressly and fully accepted by the DATA SUBJECT from the first moment he/she uses the site or the services offered by THE HOLDER, or when he/she communicates any personal data, since such communication is always considered voluntary and implying acceptance of the personal data processing conditions for the purposes indicated by THE HOLDER.

The DATA SUBJECT is hereby informed that any processing of personal data shall be subject to the current legislation in Spain on data protection.

Under Article 13 of Regulation (EU) 2016/679 of the European Parliament and of the Council regarding the protection of natural persons with regard to the processing of personal data, below we provide clear and transparent information on the data controller.

Identification and Contact Data of the Data Controller




D.P.O. Contact:

The COMPANY is responsible for the processing of your personal data. These data have been included in data handlings duly registered with the Spanish Data Protection Agency.

THE COMPANY has adopted the appropriate security measures in its facilities, systems and treatments. It has established all the technical means at its disposal to avoid the loss, misuse, alteration, unauthorized access and theft of the data provided by the DATA SUBJECT, thus ensuring its integrity and confidentiality.

Purpose of the Personal Data Processing

The DATA CONTROLLER shall use the collected personal data for the following purposes:

  1. To provide the services requested by the DATA SUBJECT.
  2. To carry out the commercial, accounting and administrative management of the data provided.
  3. To answer information requests. When the DATA SUBJECT uses any of the enabled services to contact THE COMPANY (through the contact form, by telephone, or email), THE COMPANY will process its personal data to attend and manage the response to the communication made by the DATA SUBJECT.
  4. To keep you informed of future promotions, news and novelties related to our services by sending our newsletter, shipments managed through the Mailchimp platform (Mailchimp Privacy Policy

Failure to provide the requested personal data or non-acceptance of this data protection policy shall make it impossible to carry out the service requested by the DATA SUBJECT.

The personal data provided shall be kept as long as the DATA SUBJECT does not request its deletion or cancellation, and provided that they are adequate, pertinent and limited to what is necessary for the purposes for which they are handled. In this case, the given data will be kept while the contractual relationship is maintained, or for the period necessary to comply with the law. A loyal and transparent data processing is guaranteed.

We use Facebook, Pinterest, YouTube, LinkedIn, Google+ and Instagram accounts to offer information on our activities and to interact with our followers. Access and use of the THE COMPANY’s official pages is subject to the conditions established by the service platform owners of the aforementioned social networks.

Processing Legitimation or Legal Basis

The legal basis for processing the data requested and collected by THE COMPANY, will be the following:

– In case of data collection through the contact channels enabled on the website, including the contact form, the legal grounds rely on the consent of the data subject.

For this purpose, the form shall include a check-box where such consent will be requested. It shall also present information of the existence of a disclaimer and a privacy policy, while providing access to both.

In the event of a contractual or pre-contractual relationship between THE COMPANY and the DATA SUBJECT, the legal base for processing the data gathered shall rely on the consent of the data subject as well as on the execution of a service contract.

Transfer of the User’s Personal Data to Third Parties

In no case will we pass on your information to third parties without first informing you and requesting your consent.

The COMPANY informs the DATA SUBJECT that any necessary data transfer will be brought to its attention in an express, precise and unambiguous way, and stating the information recipients, the scope of the processing, and the nature of the data passed on. Additionally, where appropriate and mandatory by law, the DATA SUBJECT’s prior explicit, unequivocal, specific and informed consent shall be requested.

International Data Transfers

The COMPANY informs the DATA SUBJECT that international data transfers shall not be carried out.

Exercise of Rights of Access, Rectification, Cancellation or Suppression, Opposition, Limitation to Processing and Portability

We inform you that the rights of access, rectification, deletion, limitation of treatment, or opposition to treatment, as well as the right to data portability may be exercised before the data controller by any means subject to law, enclosing a copy of an official identification document, and addressed to: SANICERAMIC IMPORT AND EXPORT, SL, with postal address CRTA. ALCORA KM 7,5 – 12130 SANT JOAN DE MORÓ (CASTELLÓN), or by sending a message to, according to the terms established by the applicable regulations. If you feel that the processing does not comply with current regulations, you can submit a claim to the supervisory authority at

The request must contain the name and surname of the DATA SUBJECT and a copy of a valid identification document and, where applicable, of the representing person, as well as a document proving such representation, the specifics of the request, an address for notification purposes, the date and signature of the applicant, and any documents supporting the stated petition. If the request does not meet the specified requirements, its correction will be required. Regarding the right of access, it will only be denied if the request is filed by a person other than the affected party. No consideration will be necessary for the exercise of these rights.

Where consent has been granted for a specific purpose, the right to withdraw said consent can be exercised at any time without affecting the legality of the processing based on a prior consent.

DATA SUBJECTS are hereby informed of their right to file a claim with the Spanish Agency for Data Protection (AEPD) and/or request its protection, especially if they consider that THE COMPANY has not given a satisfactory answer, thereby exercising their rights through the electronic site of the agency’s web portal (, or by post (C/ Jorge Juan, 6, 28001-Madrid).

The DATA SUBJECT hereby declares to have been duly informed of the conditions on Personal Data Protection in the terms established in Article 13 of Regulation (EU) 2016/679 of the European Parliament and of the Council, regarding the protection of natural persons during the processing of their personal data. DATA SUBJECTS hereby grant their consent to the processing of their personal data to the above-mentioned purposes, in the manner and scope indicated in this Privacy Policy.

THE COMPANY reserves the right to modify its data protection policy according to its own criteria, or as a result of a law amendment, case-law change or modifications in the business practice.

If THE COMPANY includes any modification, the new text must be published on this website, so that the DATA SUBJECT may be informed of the new data protection policy.